change management

(The following is an excerpt from the Introduction of my newest book, You Are What You Do: And Six Other Lies about Work, Life, and Love)

If there’s anything constant in life, it’s change.

Just consider how commonplace cauliflower, podcasting, and Amazon Prime have become—and how quickly it’s happened.

If there’s anything constant in life, it’s change.

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Growing up, no one ever talked about cauliflower, let alone wanted to eat the tasteless and smelly thing.

Yet recently, you’ve probably tried (or heard of) cauliflower rice, cauliflower pizza crust, cauliflower buffalo wings, or cauliflower tots. And if you haven’t, your friends have. Now just to give you a sense of its meteoric rise, in a short span of three years, Green Giant has gone from harvesting five to thirty acres of cauliflower each week. That’s 100,000 heads of cauliflower every single day! And they are just one of the many companies that have hopped on the cauliflower bandwagon.

A similar thing has happened with podcasting.

When I started listening to podcasts in 2008, it was a multistep process that required a computer. Today, however, with the ubiquity of smartphones, listening to podcasts has become so commonplace and normal that the question has shifted from “Have you heard of podcasts?” to “Which podcasts do you listen to?” In fact, in the last five years, close to half of all Americans and Canadians tuned into their first podcast episode.

And let’s not forget the explosive growth of Amazon Prime.

Now that more than half of all American households are subscribing members, isn’t it odd to meet someone who doesn’t have it? It’s definitely become the exception, rather than the norm.

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One of my favorite things to do is to help churches create alignment and momentum within their staff and leadership to move their church towards multiplication. In order to do just that, change needs to happen. There’s no other way around it.

Unfortunately, most pastors and leaders struggle with change management. This is because many forget to think through who all and what all is going to be affected by this change. As a result, people are overlooked, feelings get hurt, and easy wins are lost. Inevitably this results in unnecessary conflict that could have and should have been avoided.

Your mighty plans for change are then lost in the mire of relational trouble and politics. Nothing changes. Your church stays on the same course. And the next time you try to change something, you experience even more opposition and skepticism than ever before.

If only there were an easy step-by-step process to guide people through leading and managing change in the church.

Leading Change

John Kotter’s 8-Step Process outlined in Leading Change has heavily influenced the way that I process, think through, and lead change. I’ve implemented his 8-steps through precarious times and important shifts in churches, like when I helped my previous church make the shift to becoming more missional.

Here are his 8-steps, as now updated in his recent book, Accelerate:

Step 1: Create a Sense of Urgency
Step 2: Build a Guiding Coalition
Step 3: Form a Strategic Vision and Initiatives
Step 4: Enlist a Volunteer Army
Step 5: Enable Action by Removing Barriers
Step 6: Generate Short-Term Wins
Step 7: Sustain Acceleration
Step 8: Institute Change

Leading Change in the Church

These 8-steps are a proven system for change management and they can certainly be contextualized for use in the church, which I’ve personally done, but it’s definitely not a perfect fit.

If there’s anything constant in life, it’s change.

Growing up, no one ever talked about cauliflower, let alone wanted to eat the tasteless and smelly thing.

A similar thing has happened with podcasting.

And let’s not forget the explosive growth of Amazon Prime.

Leading Change

Leading Change in the Church

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